Let’s help you find your story.
Questions about an order, your photos or a payment? We can help.
Order support
Email support@zombiehug.com and include your private order reference, the date of purchase and a short description. Do not include card numbers, passwords or someone else’s photos without permission.
Content reports and appeals
Use support@zombiehug.com to report unauthorized use of a photo, unsafe generated content, copyright or trademark concerns, impersonation, or an incorrect restriction. Include an order reference or public page and a short explanation. We review reports manually; do not send unnecessary private images.
Before you purchase
The photo guide and FAQ explain source photos, roles, formats and AI variation. Each example links to its corresponding story template and shows the input requirements before checkout. Payments remain closed until launch.